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Real repairs. Real feedback.

See what customers across London and Kent say about their window and door repairs. Every comment below comes from our published customer reviews, with our responses where available.

Customer spotlight

Came and replaced my window hinges within an hour of contacting them. Fast and efficient service

Read our response

Thank you so much for your lovely review! We’re really pleased we could get to you so quickly and replace your window hinges within an hour of your call. We always aim to provide fast, reliable and efficient window repair services. Thanks again for choosing us – we really appreciate your support!

Abir Shahid

3 weeks ago

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5.0

Based on 149 reviews on Google

Latest review last week

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Showing 149 reviews · Newest first

  • Ruth Trenery-Leach

    last week

    “Did a great job of repairing two windows in my property. Price was reasonable too.”

    Window FixersResponse from the owner

    Thank you so much for your lovely review! We’re really pleased you’re happy with the repairs to both windows and found our pricing fair. It was a pleasure helping you, and we’re always here if you need us again!

  • Bruno Cappelletti

    2 weeks ago

    5-star rating

    No written comment provided.

    Window FixersResponse from the owner

    Thank you for your 5-star rating! We’re glad we could help with your aluminium window lock and handle replacement. We really appreciate your support and for choosing Window Fixers!

  • Abir Shahid

    3 weeks ago

    “Came and replaced my window hinges within an hour of contacting them. Fast and efficient service”

    uPVC Window Hinges Replaced

    Window FixersResponse from the owner

    Thank you so much for your lovely review! We’re really pleased we could get to you so quickly and replace your window hinges within an hour of your call. We always aim to provide fast, reliable and efficient window repair services. Thanks again for choosing us – we really appreciate your support!

  • S W

    last month

    “Extremely professional and incredibly fast. A true window repair expert.”

    Window FixersResponse from the owner

    Thanks so much for the lovely feedback! Really glad we could get your window repair sorted quickly and that you were happy with the service. We always try to make things as easy and stress-free as possible for our customers. Thanks again for choosing Window Fixers, we really appreciate it!

  • Charming One

    2 months ago

    Have been using Glazie Ltd for all of my properties when there are window issues and they have never let me down! One phone call and they are on the case. Never get the feeling of being ripped off and always completed on time. I can honestly recommended them to anyone.

    Window FixersResponse from the owner

    Thank you so much for your continued trust and support! It really means a lot to know you’ve been happy with our window repair services across your properties. We always aim to respond quickly, do a proper job and keep our pricing fair and honest. It’s been a pleasure helping you over the years, and we’re always just a phone call away whenever you need us. Thanks again for recommending Glazie Ltd and Window Fixers!

  • Lesli

    3 months ago

    Appointment arranged for my convenience. A bit expensive but “Mr Luke”, who attended, methodically worked through to accurately diagnose the fault and rectify a tilt and turn window so well worth sorting to ensure working properly and secure. .

    Window FixersResponse from the owner

    Thank you for taking the time to share your experience! Really pleased to hear Luke was able to get your tilt and turn window working properly and securely again. We know window repairs aren’t always an expected expense, but we do our best to make sure the job is done properly and provides a lasting solution. We’ll be sure to pass your kind feedback on to Luke. Thanks again for choosing Window Fixers, we really appreciate it!

  • Jags Rayatt

    3 months ago

    This company is fantastic ! From booking the job to completion. I was told by an experience fitter of 20 years that I'd need a new door but this company came in and sorted my door hinges out and Luke gave me more advise regarding my door. I will definitely be using them again and recommending to all my friends and family

    Window FixersResponse from the owner

    Thank you so much for the fantastic review and for recommending us to your friends and family! We’re really pleased Luke was able to get your door working properly again by repairing and adjusting the hinges, especially after you had been advised that the whole door needed replacing. At Window Fixers London, we always aim to repair before replacing wherever possible, whether it’s faulty door hinges, locks, handles or alignment issues. It’s great to hear you were happy with the service from booking through to completion. Thank you again for choosing Window Fixers London, we’ll be happy to help whenever you need us in the future!

  • Bullchuck Bullchuck

    4 months ago

    “Amazing fast work good value for money. Highly recommended”

    Window FixersResponse from the owner

    Thank you so much for your fantastic review! We’re delighted you were happy with the fast service and great value. It was a pleasure helping you with your window repair. If you ever need window or door repairs in London, whether it’s a broken lock, faulty hinges, misted double glazing or any other issue, we’re always here to help. Thanks again for recommending Window Fixers London!

  • Niall McSheffrey

    4 months ago

    Very pleased with Luke's work, very clean efficient and professional. Had hinge replaced and two locks to my windows. I thought i needed 3 hinges but informed 2 were in good working order which saved me money. Thank you.

    Hinges & locks

    Window FixersResponse from the owner

    Thank you so much for your wonderful review! We’re delighted to hear Luke provided such a clean, efficient and professional service. We always believe in honest advice, so we’re pleased we could save you money by only replacing the parts that genuinely needed changing. Thank you for trusting us with your window hinge replacement and window lock repairs. If you ever need reliable window and door repairs in London, we’d be more than happy to help again. We really appreciate your support!

  • Debra Leigh

    4 months ago

    Really pleased with the efficiency all round from booking & getting the job done - definitely recommend ⭐️

    Window FixersResponse from the owner

    Thank you for taking the time to leave such a lovely review! We’re really pleased to hear you were happy with the whole process, from booking through to completing the repair. Providing fast, reliable window and door repairs in London with great customer service is what we aim for every day. We truly appreciate your recommendation and look forward to helping you again if you ever need us.

  • Amy

    5 months ago

    Very quick response and arranged to come and do the fix the next day. Luke was fantastic and fixed our window on our second floor flat that others had refused to fix. Great quality repair and service thank you so much. I would highly recommend Window Fixers London!

    Second-floor window

    Window FixersResponse from the owner

    Thank you so much for your fantastic review and recommendation! We’re really pleased we could respond quickly and get your second-floor window repaired when others had been unable to help. Luke will be delighted to hear your kind feedback. We take pride in providing reliable window repairs in London, even for more challenging jobs, while delivering a high-quality repair and great customer service. Thanks again for choosing Window Fixers London—we’re always here if you need any window or door repairs in the future.

  • vittoria romeo

    7 months ago

    Luke came to replace 2 hinges on my double glazed back door and fit and extra hinge on Saturday18th April, he arrived at 10.30 am and was finished by 11.45am. He was very quick clean and professional and very polite, and now it’s literally like having a brand new door which closes and locks properly and has no more gaps at the top where we used to be able to see daylight. Vittoria and I are super pleased with the service and results. Tim C.

    Window FixersResponse from the owner

    Thank you, Tim, for such a detailed and thoughtful review. It was a pleasure helping you and Vittoria. We’re delighted to hear your double glazed back door is now closing and locking properly again, and that the new hinges have made such a noticeable difference. Luke will really appreciate your kind comments about his professionalism and workmanship. We always aim to provide long-lasting door and window repairs in London without recommending unnecessary replacements whenever a quality repair is the better option. Thank you again for choosing Window Fixers London and for your recommendation—we’re always here if you need us in the future.

Good to know

Questions about our reviews

Are Window Fixers’ reviews genuine?

Yes. Reviews shown with the Google logo were written by customers on our Google Business Profile and appear here as posted, newest first, with our replies. A business can’t edit a Google review, and you can read them all on Google too.

What do customers say about Window Fixers?

Customers most often mention fast replies, same-day or next-day visits, clear fixed prices, honest advice that saves them replacing parts that still work, and tidy, polite, professional engineers.

Is Window Fixers the same company as Glazie?

Yes. Window Fixers is the trading name of Glazie Ltd, which is why some customers mention Glazie in their reviews.

How quickly can you fix my window or door?

Send a photo or video on WhatsApp and we usually reply with a fixed price within about 15 minutes. Same-day and next-day appointments are often available across London and Kent.

How much does a window or door repair cost?

Prices are fixed and agreed before we start, with no call-out charge. For example, window hinge replacement starts from £175 per window, uPVC window repairs from £108 and misted double glazing replacement from £220. Three or more uPVC casement windows at the same property get 20% off.

Do your repairs come with a guarantee?

Yes. Repairs carry a 1-year parts and workmanship guarantee, and new double glazed sealed units carry a 10-year anti-fog guarantee against misting and seal failure. If we can’t complete the agreed repair, you don’t pay for it.

Which areas do you cover?

Every London borough and much of Kent, including Dartford, Sevenoaks, Maidstone and Gravesend. Check your area.

How do I leave a review or make a complaint?

To leave a review, search for Window Fixers on Google Maps and choose “Write a review”. If something wasn’t right, use the feedback form on this page: our management team reads every message and aims to reply within 24–48 hours.

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